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Store Policies
Returns Policy:
- Celebration Sensations considers your satisfaction our #1 priority. If we make a mistake, we will make it right. Any returns must be unopened, undamaged, pre-approved, and in their original packaging.
- The refund will include the original billed amount plus return shipping charges.
- Celebration Sensations must be notified of any mistake within 3 business days of the delivery receipt date.
- Returns for any other reason must be pre-approved by Celebration Sensations, are subject to a 20% restocking fee, and will not have the return shipping refunded
- No refunds are issued after 30 days.
- Please ask any questions before ordering.
- Every effort is made to represent each product correctly. Images are obtained from the manufacturers. Color hues may look different on various monitors. Returns based on color differences between the online representation and physical inspection will be dealt with on a case by case basis.
Shipping
- Individually priced items are normally shipped on the next business day.
- Wholesale orders are dealt with using "just in time" ordering. We order on your behalf. Our purchasing power creates significant discounts for our buyers.
- Depending on the manufacturer, distance and shipping method, your order will arrive in 7-10 business days.
- We are not always kept up- to-date on what items have sold out or are on backorder. It is advisable to call in all orders from the Wholesale category. There are Live Chat and call-from-the-web links throughout the site. You can also email your inquiry or order.
- Some of these items are in high demand. The beautiful Ideal Home Range and Caspari designs sell out quickly. Once the supply is depleted it may not be renewed since many of their designs follow fashion trends. When you see a design from Caspari or Ideal Home Range / IHR listed that you are interested in, please contact me immediately for availability.
- There are many more designs offered than there time to list on this web site. If there is a particular color or theme you are interested in, please ask! We will advise you as to what the available choices are and provide images by email if they are available.
Wholesale Ordering Guidelines:
- Products can be mix-&-match from any products in the Wholesale category.
- Wholesale = all products on this site sold by the case only.
- Occasionally items ordered may be sold out. If that is the case you may be asked if you'd prefer a substitution or a receive a full refund.
- If you have any questions about the products or policies, please address them before ordering.
Call Now! It's FREE!- Orders can be taken for any products offered by our suppliers.
Expected Wholesale Order Delivery Times - Estimates
- Ideal Home Range orders cannot be expedited. They will take 7-10 business days to arrive, depending on your location. These orders can be sent via USPS or UPS only.
- Caspari orders can take 3-7 days to arrive and are sent via UPS only.
- Creative Converting orders will take 2-7 days to arrive and are sent via FedEx only.